Common questions
The things business owners ask us first.
No fine print and no runaround. If you have a question that is not here, call us and we will answer it straight.
It is exactly what it sounds like. Your equipment costs you nothing to get started, and with Cash Discount your card processing fees come to 0%. We will explain how Cash Discount works at your counter and answer any question you have before anything is installed.
If you are switching processors, your most recent processing statement is all we need to begin. If you are brand new to taking cards, just tell us what you sell and how you take money today. Either way it starts with a short conversation.
Batches closed before your daily cutoff normally fund the next business day. Batches closed on weekends and holidays fund the next banking day. We will confirm your exact cutoff when we set you up.
You will see the terms in writing before anything is installed, and we will walk through them with you in plain language. Nothing about your agreement should be a surprise six months in.
Approval is a short application once we have your details. We will tell you where things stand at each step rather than leaving you waiting to hear back.
It depends on what you need. We will go through equipment options up front, so you know exactly what you are getting and what it costs before it arrives at your door.
Often, yes. It depends on the system you are running. We install and support a wide range of them — Clover, Square, SpotOn, NRS, SkyTab, Nuvei, Lumino, Valor and Toast — so tell us what you have and we will tell you straight whether it makes sense to keep it or replace it.
Yes. Cafes, restaurants, retail shops, salons, auto shops and service businesses. If you take cards from customers, we can help.
The same number you called on day one. We are reachable Monday through Saturday, 9 to 5, and you get a person rather than a ticket number.
Alongside setting up how a restaurant takes payments, we help restaurants get the word out and bring more people through the door. Every restaurant is different, so rather than a fixed package we start with a conversation about where you are today and what you would like to change. Give us a call or send the restaurant form and we will tell you honestly what we can do.